VinFast Collaborates With Bengkel BOS, Expands Service Workshop Network In Indonesia

Vietnamese automaker, VinFast recently announced that it has established a partnership with Indonesian service provider PT Penta Artha Impressi (Bengkel BOS) in an attempt to enhance customer service and benefits for electric vehicle adopters. As per the company, the collaboration aligns with its strategy to expand its sales and after-sales network in response to its growing electric vehicle offerings in Indonesia.

Pham Sanh Chau, CEO, VinFast Asia, stated, “To accelerate the green transition in Indonesia, we believe that building strong, long-term customer trust is paramount. To achieve this, VinFast actively collaborates with reputable partners to expand our network of authorized service workshops in Indonesia. We remain steadfast in our commitment to the three core pillars that have defined the VinFast brand: high-quality products, inclusive pricing, and outstanding after-sales service.”

As per the agreement, VinFast has authorised 12 Bengkel BOS service workshops to provide repair, warranty, and maintenance services for the Vietnamese automaker's electric vehicles. The workshops are strategically located across Indonesian regions including Jakarta and Yogyakarta.

Bengkel BOS will adhere to VinFast's quality standards and procedures for all maintenance, repair, and warranty work. Additonally, Bengkel BOS will distribute genuine VinFast parts and components being the authorised service partner of VinFast.

VinFast will provide Bengkel BOS personnel with comprehensive training and ongoing technical support, which is essential as VinFast's electric vehicle lineup and delivery volumes in Indonesia increase.

Also Read: Skoda To Temporarily Stop The Import Of CBU Vehicles In India Amid Custom Duties Row: Report

Furthermore, VinFast is developing a holistic green mobility ecosystem through strategic partnerships with entities like the electric taxi operator GSM and charging infrastructure developer V-GREEN.

Endro Arifin, President Director, PT Penta Artha Impressi (Bengkel BOS), highlighted, “Leveraging our experience, local expertise, and extensive service workshop network, we are honored to become a strategic partner of VinFast on its journey to conquer the Indonesian market. Together, Bengkel BOS and VinFast are committed to delivering exceptional experiences to consumers while contributing to the continuous development of the regions electric vehicle market.”