Hyundai Motor India Surpasses 2.6 Million Users On ‘myHyundai App’
Hyundai Motor India has successfully reached over 2.6 million registered users on its 'myHyundai' app, which acts as a comprehensive platform for customers. This app enables users to explore Hyundai vehicles, compare models, and access pricing information, enhancing their purchasing experience. The digital platform also streamlines test drive scheduling and service appointments. Key features include EV charging resources, insurance services, and a service cost calculator. Additionally, the app supports emergency roadside assistance and offers exclusive deals through partner brands, reflecting Hyundai's commitment to customer satisfaction.
Hyundai Motor India Surpasses 2.6 Million Users On ‘myHyundai App’
Hyundai Motor India recently reported a significant user adoption of its integrated customer platform, the 'myHyundai' application, which has surpassed 2.6 million registered users. The digital solution serves as a central hub for Hyundai customers, providing comprehensive access to the brand's range of products, services, and benefits.
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The app provides a digital showroom experience, allowing users to explore the entire range of Hyundai vehicles available in India. Customers can view detailed specifications, browse images and videos, compare different models and variants, and access pricing information, empowering them to make informed purchase decisions directly through the platform. Additionally, users can easily schedule test drives for their preferred Hyundai models at their convenience and preferred dealership.
Moreover, the myHyundai app simplifies the process of scheduling vehicle service appointments. In addition to that, the app offers resources related to EV charging for Hyundai's electric vehicle owners and potential buyers including a comprehensive map of charging stations across India, real-time availability information for some networks, and potentially features for initiating and managing charging sessions where applicable.
Commenting on the milestone, Tarun Garg, Whole-time Director and Chief Operating Officer- HMIL, said, “At Hyundai Motor India, our customers are at the core of everything we do. Surpassing 2.6 million registered users on the myHyundai app is a testament to our promise to be with our customers at every step of their journey, from the moment they consider owning a Hyundai car to ensuring their experience grows richer with every mile. From enabling seamless EV charging solutions for eco-conscious buyers to offering service tracking for hassle-free maintenance, every feature is designed around their evolving needs.”
Over 9,43,000 customers accessed insurance policies indicating the app's role in facilitating insurance-related services, allowing users to view policy details, receive renewal reminders, and initiate claims processes. In addition to that, more than 6,62,000 users utilised the service cost calculator providing transparency by allowing customers to estimate the cost of their vehicle's service based on the model, service type, and location.
More than 15,000 roadside assistance requests were processed highlighting the app's role in providing emergency support to Hyundai owners, allowing them to easily request assistance in case of breakdowns or other vehicle-related issues. An average of 8,000 service bookings were made each month. The myHyundai platform also features a partner ecosystem, comprising nearly 50 brands that offer over 75 exclusive deals across various lifestyle and mobility categories.
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