New Car Delivery Checklist: How to Do a Pre-Delivery Inspection (PDI) Step by Step

A pre-delivery inspection (PDI) is essential for buyers to verify that a new car meets their expectations before accepting delivery. It involves checking the vehicle’s identity, condition, features, and necessary documentation while addressing any issues with the dealer. Buyers should inspect the car thoroughly in daylight, ensuring all features align with their order and that no damage is present. Additionally, verifying crucial documents like the sales invoice, insurance, and warranty details is vital. Problems found should be documented and resolved before signing acceptance.

New Car Delivery Checklist: How to Do a Pre-Delivery Inspection (PDI) Step by Step

New Car Delivery Checklist: How to Do a Pre-Delivery Inspection (PDI) Step by Step

A pre-delivery inspection (PDI) is the buyer’s final check of a new car at the dealership before accepting delivery. It helps confirm that the vehicle matches the booked variant and colour, has no visible transit or storage damage, and includes the promised features, accessories and documents. Complete it before signing the delivery acceptance.
Key Highlights
  • A pre-delivery inspection (PDI) is a buyer-side check to confirm the allotted car matches the booked model, variant, colour and condition before delivery acceptance.
  • Inspect the car in daylight and compare the VIN/chassis and engine or motor number with the invoice and registration paperwork.
  • Check paint, panel gaps, glass, tyres, wheels, lights, cabin trim, infotainment, AC, safety features and odometer.
  • Verify the promised accessories, number of keys, insurance, invoice, warranty information and registration documents.
  • Photograph any issue, record it in writing with the dealer and recheck the repair before signing the delivery acceptance.

When should you conduct the PDI?

Ask the dealer to make the exact vehicle allotted to you available for inspection before delivery paperwork is signed. If possible, inspect it in natural daylight, with enough time to test the features. You can bring a trusted person or an experienced mechanic, but the basic checklist below is limited to safe visual and functional checks.

What should you check before taking delivery of a new car?

1. How do you verify the car’s identity and manufacturing details?

  • Confirm the make, model, variant, fuel type, transmission and colour match your booking and invoice.
  • Locate the Vehicle Identification Number (VIN), also called the chassis number, using the owner’s manual or dealer guidance. Locations vary by manufacturer.
  • Match the VIN/chassis number and engine number or motor number with the invoice and relevant registration/insurance documents.
  • Check the manufacturing month and year from the manufacturer/dealer record or vehicle identification label. If the car is older stock than agreed or expected, ask for an explanation and written confirmation.
  • Take clear photos of the VIN and odometer for your own records.

2. What should you inspect on the exterior?

  • Walk around the car in daylight. Check each body panel for scratches, dents, paint marks, inconsistent colour or visible signs of touch-up.
  • Look at panel gaps around the bonnet, doors, tailgate and bumpers. Small variations can occur, so treat obvious asymmetry or misalignment as a query for the dealer rather than diagnosing accident damage yourself.
  • Inspect the windscreen and other glass for chips, cracks and scratches.
  • Check headlamps, tail lamps, indicators, DRLs, fog lamps if fitted, ORVMs, door handles, roof rails and trims for damage.
  • Open and close all doors, the bonnet and tailgate. Check for smooth operation and damaged seals.
  • Inspect wheels and wheel covers for scratches or dents.

3. How do you check tyres, wheels and the spare?

  • Inspect all four tyres and the spare wheel or puncture-repair kit, depending on the car’s equipment.
  • Check for cuts, bulges, visible damage, unusual wear or mismatched tyre make/model.
  • Read the tyre manufacturing date code on the sidewall. The code format can vary; consult the tyre manufacturer’s explanation if unsure.
  • Ask the dealer about unusually old tyre stock or a tyre date that seems inconsistent with the vehicle’s manufacturing date. There is no single universal tyre-age cut-off for every delivery situation.
  • Confirm the toolkit, jack and wheel-changing equipment are present if supplied with the car.

4. What should you check inside the cabin?

  • Inspect seats, upholstery, dashboard, headliner, door pads, floor mats and boot lining for stains, tears, scratches or dampness.
  • Check seat adjustment, head restraints, seat belts and belt retraction.
  • Test power windows, central locking, mirrors, wipers, washers, horn and all interior switches.
  • Check the infotainment screen, speakers, Bluetooth/phone pairing if relevant, USB ports and navigation functions listed for your variant.
  • Test the air-conditioning and heater, including blower speeds and vents.
  • Check the instrument cluster for warning lights. Some lights illuminate during the start-up self-check; ask the dealer to explain any warning that remains on after the vehicle is ready.
  • Confirm the booked variant’s features: sunroof, camera, sensors, ADAS functions, powered seats, lighting and other equipment.

5. How should you check the odometer and basic mechanical condition?

  • Note the odometer reading and photograph it. A new car may show some kilometres from factory checks, loading, transport or dealer movement.
  • Do not treat one kilometre figure as a universal pass/fail rule. If the reading is unexpectedly high, ask the dealer to explain the use and record the explanation in writing.
  • With the dealer’s assistance, check for visible fluid leaks or damage in the engine bay. Do not touch hot, moving or high-voltage components.
  • Check that the car starts normally and that there are no persistent warning lights, unusual noises or strong vibrations.
  • If the dealer permits a short test drive, check steering, braking, gear selection, parking sensors and basic vehicle behaviour. Do not perform aggressive manoeuvres or test safety systems in unsafe conditions.

6. Which documents and accessories should you receive?

Owner’s manual and service
Document / itemWhat to verifyWhy it matters
Sales invoiceBuyer name, model, variant, colour, VIN/chassis and engine/motor number; agreed price, discounts and accessoriesConfirms the vehicle and commercial terms
Form 21 / sale certificateVehicle and buyer details, where applicable in the registration processOfficial sale certificate used for registration
Form 22 / roadworthiness certificateVehicle identification and manufacturer certification, where applicablePart of new-vehicle registration documentation
Insurance policyCorrect owner details, vehicle identification, policy dates and coverageConfirms the intended insurance cover
Registration / temporary registration detailsCorrect vehicle and owner information; status and number plate detailsAvoids paperwork mismatch
Warranty detailsWarranty start date, coverage and exclusions; extended warranty if purchasedRecords coverage and purchase
informationManual, service schedule and warranty/service booklet as applicableUseful for operation and maintenanceKeysAll keys/remotes promised by the manufacturer or dealerCheck each key/remote worksAccessoriesFloor mats, toolkit, spare/puncture kit, charger (EV), accessories and invoices as applicableConfirm items paid for or promised are suppliedPayment receiptsVehicle, accessories, registration and other agreed paymentsKeep proof of paymentDelhi Transport Department lists Form 20, Form 21, Form 22, insurance, address proof, dealer/manufacturer invoice and other documents in the new private vehicle registration process. The exact paperwork and whether the dealer hands a particular document directly to the buyer can vary by registration workflow and state. Ask the dealer for copies or proof of submission and keep all documents received.

What should you do if you find a defect during PDI?

Do not rely on a verbal promise alone. Photograph the issue, describe it clearly and ask the dealer to record it on the PDI or delivery issue sheet, email or another written acknowledgement. Request a repair, replacement or other resolution and confirm the agreed action and timeline.

Which issues should you resolve before accepting delivery?

Issue foundWhat to do
Paint scratch, dent or damaged trimPhotograph it; ask for written rectification or a different vehicle if appropriate; inspect the repair before acceptance.
Missing accessory or featureCompare with booking documents and variant brochure; ask the dealer to supply or document the resolution.
VIN/engine number mismatchStop the delivery process and ask the dealer to correct and explain the discrepancy before signing.
Warning light, leak or unusual noiseAsk the dealer’s technical team to diagnose it; do not accept an unexplained warning or mechanical concern.
Unexpected odometer or older manufacture dateAsk for the reason and vehicle history in writing; decide only after the explanation and your agreement.
Document or insurance errorRequest corrected documents before completing acceptance.

Can you refuse delivery if you find a defect?

If the car does not match the agreed specification or you find a defect, pause the acceptance process and raise the issue with the dealer. Whether a buyer can demand a replacement, cancellation or a particular remedy depends on the contract, facts and applicable law. Do not assume every minor defect automatically creates a legal right to a replacement. Keep records and seek appropriate consumer or legal advice if the dispute is unresolved.

What are the common PDI mistakes to avoid?

  • Inspecting only under showroom lights, where paint marks can be harder to notice.
  • Rushing through the checklist because the delivery ceremony or registration is scheduled.
  • Checking the model name but not the exact variant and feature list.
  • Not matching the VIN and engine/motor number with documents.
  • Assuming the odometer must show exactly zero kilometres.
  • Ignoring tyre manufacturing date, spare wheel or EV charging accessories.
  • Accepting verbal assurances without written records.
  • Signing delivery acceptance before documenting unresolved issues.

Frequently Asked Questions (FAQs)

How many kilometres should a new car show at delivery?

There is no universal exact number. Factory checks, loading, transport and dealer movement can add kilometres. Photograph the reading and ask for an explanation if it is unexpectedly high.

Can I refuse delivery for a paint defect?

Pause acceptance, photograph the defect and ask the dealer to record and resolve it. The remedy depends on the agreement and circumstances; do not assume every defect automatically guarantees replacement.

What is a VIN and where do I find it?

The VIN is the vehicle identification number, often called the chassis number in paperwork. Its location varies by manufacturer; consult the owner’s manual or ask the dealer.

Why should I check the tyre manufacturing date?

Tyres can be manufactured before the car and stored for some time. Checking the date helps you understand stock age and gives you a basis to ask the dealer about unusually old tyres.

Which documents should I check before taking delivery?

Check the invoice, insurance, vehicle identification details, registration paperwork, warranty information, owner’s manual/service information and receipts. Form 21 and Form 22 are relevant to India’s new-vehicle registration process.

Should I conduct PDI before registration?

Ask the dealer to arrange inspection before delivery acceptance and, where possible, before registration formalities are completed. Registration procedures and timelines can vary by state and dealer workflow.

Final Verdict: What should you do before signing the delivery papers?

Use the PDI as a calm, methodical check—not a rushed formality. Confirm the vehicle identity and variant, inspect exterior and interior condition, check tyres and equipment, test key functions, and match documents and accessories. Photograph the odometer and VIN, record every concern in writing, and verify that agreed fixes are completed. Sign the delivery acceptance only when you are satisfied with the car’s condition and the documented resolution of issues.
This is a practical buyer checklist, not a legal guarantee or substitute for the manufacturer’s instructions. Registration paperwork can vary by state and process. For unresolved disputes, refer to your purchase agreement and appropriate consumer/legal guidance.

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