VinFast Joins Hands With Global Assure To Set Up EV Support Services In India

Vietnamese electric vehicle manufacturer VinFast has announced a partnership with Global Assure, a customer service provider, to improve its after-sales and support network in India. The collaboration is aimed at setting up service infrastructure for VinFast EV users ahead of its vehicle rollout in the Indian market.

Under the agreement, Global Assure will deliver several support services to VinFast customers. These include:

Pham Sanh Chau, VinFast CEO Asia said, "As VinFast is gearing up to launch its premium electric SUVs - the VF 7 and VF 6 in India market, this partnership underlines the brand’s commitment to ensure prompt, dependable, and customer-focused support across the country. Global Assure’s strong capabilities and nationwide reach are well aligned with our commitment to quality, convenience, and care. Together, we aim to establish a holistic and reliable electric mobility ecosystem in India that extends beyond our vehicles to offer true peace of mind for our customers.”

VinFast customers can access these services via a toll-free number (1800-571-8888) or through email at [vfcareindia@vinfastauto.in](mailto:vfcareindia@vinfastauto.in). The services will be available nationwide to ensure response coverage in both urban and remote areas.

This development comes as VinFast prepares to enter the Indian electric vehicle market with its upcoming VF 6 and VF 7 models. The partnership is part of the company’s efforts to build a functional service network before sales begin.

Manish Vij, Co-founder & CEO, Global Assure, said, “We are excited to be the trusted partner of VinFast’s customer support in India. With Global Assure’s extensive expertise in deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service making every journey smoother, safer, and more reassuring for VinFast owners.”