Zelio E Mobility Introduces Comprehensive Two-Year Warranty Across Product Portfolio
Zelio E Mobility has introduced a comprehensive 2-year warranty for all its electric vehicle models, effective from April 1, 2025. This warranty covers key components like the motor, controller, and chassis for both two-wheeler and three-wheeler products, with no limitations on mileage or customer restrictions. The warranty is fully transferable and supports a paperless claims process, enhancing customer convenience. With over 400 authorized service centers in India, Zelio aims to expand to 1,000 by 2025, aiming to boost consumer confidence in the EV market.
Zelio E Mobility Introduces Comprehensive Two-Year Warranty Across Product Portfolio
Zelio E Mobility has announced a 2-year warranty on all its electric vehicle models, including its two-wheeler and three-wheeler (e-rickshaw) product lines. The inclusive warranty policy is applicable on all purchases made from April 1, 2025.
The warranty covers the motor, controller, and chassis of ZELIO's two-wheeler models—such as the popular X-Men, Gracy, Eeva, and Mystery. Furthermore, the warranty also extends to ZELIO’s three-wheeler e-rickshaw segment, where the chassis of the Tanga Butterfly and Tanga SS models is protected under the 2-year warranty plan. Notably, this 2-year warranty is not tied to any limited-time window or restricted to a set number of customers- it is a standard offering available to every buyer, with no cap on kilometers driven.
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Commenting on the announcement, Kunal Arya, Co-Founder and Managing Director, Zelio E Mobility, said, "Our decision to introduce a comprehensive two-year warranty across all EV models reflects our belief in the engineering excellence and durability of our products. Eliminating kilometer restrictions and ensuring a seamless, paperless claim experience further reinforces our commitment to transparency and trust. As the EV market matures, consumer confidence will be pivotal—and this initiative sets a new benchmark for after-sales service in the industry."
Reinforcing transparency and ease of service, Zelio has introduced a paperless warranty claim process. The warranty is fully transferable, ensuring that if the vehicle is sold to another owner within the warranty period, the new owner continues to enjoy full coverage. All warranty services can be availed at any of ZELIO’s 400+ authorized dealerships and service centers across India, with the network poised to grow to 1,000 dealerships by the end of 2025.
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