Ford Recalls Nearly 2 Lakh Mustang Mach-E Vehicles Over Door Lockout Risk

Ford Motor Company has announced a voluntary safety recall for 197,432 units of the 2021–2025 Mustang Mach-E models that were manufactured between February 24, 2020, and June 3, 2025 in the U.S., due to an issue with the electronic door latching system.

According to the report filled by Ford Motor to NHTSA, In the event of an unexpected 12V battery discharge below 8.4V at key-off, side door electronic latches (e latches) retain their lock/unlock status at time of 12V discharge. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors will remain locked when they are re-closed if the e-latches were locked at the time of 12V battery discharge. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately reenter the vehicle.

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At key-off, a customer may notice the SYNC screen displaying a “system off to save power” warning, or a blank screen. When exiting the vehicle through a front door, a customer may notice the inside release handle needs to be pulled further than normal to unlatch the door.

Ford has acknowledged six unique cases, including incidents involving children left inside locked vehicles. No injuries or accidents have been reported so far.

Ford attributes the cause to a lack of continued low-voltage power to the door latching system after the battery drops below a certain threshold. The solution involves updating the software in the Powertrain Control Module (PCM) and Secondary On-Board Diagnostic Module C (SOBDMC) to ensure 12V support for 12 minutes after the vehicle is turned off.

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