VinFast Partners With myTVS To Set Up After-Sales Service Network Across India
VinFast Auto India has forged a partnership with myTVS to enhance its after-sales support in anticipation of its electric vehicle launch in India. The collaboration aims to establish 120 Extended Service Workshops, providing services like vehicle diagnostics, repairs, and using original parts. Technicians will undergo model-specific training to ensure high service standards. Both companies will jointly oversee the service network's expansion and technician training, emphasizing VinFast's commitment to customer satisfaction and supporting India's transition to sustainable mobility.
VinFast Partners With myTVS To Set Up After-Sales Service Network Across India
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Through its partnership with Global Assure, VinFast will provide a 24x7 call center for customer queries, roadside assistance across India, mobile EV charging solutions, and on-demand mobile service vans for minor repairs and breakdowns. This comprehensive support network aims to enhance customer experience and ensure prompt assistance for VinFast EV owners.
The VinFast VF 6 features a 59.6 kWh battery producing 201 bhp, while the VF 7 comes with a 70.8 kWh battery generating 348.6 bhp. In comparison, Mahindra’s BE 6 and XEV 9e offer battery options of 59 kWh and 79 kWh, producing up to 210 kW. Tata's Curvv EV and Harrier EV also present competitive specifications, making the VF series a strong contender in the Indian electric SUV market.
VinFast is expanding its service network in Indonesia by partnering with Bengkel BOS to authorize 12 service workshops for maintenance and repair services. The collaboration focuses on building customer trust and ensuring quality service through comprehensive training for workshop personnel and adherence to VinFast's standards. This strategy aims to enhance customer satisfaction and support the growing EV market in Indonesia.
The Ha Tinh production facility covers 360,000 square meters with a designed capacity of 200,000 vehicles per year. It includes advanced production lines from companies like ABB and FANUC, and adheres to strict quality standards. The facility is crucial for VinFast's goal of achieving over 80% localization in production by 2026 and supports both domestic and international markets.
The VinFast VF 3 is designed for affordability and practicality, offering a range of 215 km on a single charge and equipped with a 10-inch touchscreen. Priced competitively at approximately IDR 230,130,000, it comes with a seven-year warranty for the vehicle and eight years for the battery. Its attractive features and warranty policy make it appealing to Indonesian consumers.
Plan to Set Up 120 Service Workshops
Scope of Services
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